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10.4: A possible fix for Software Update failures System 10.4
Tiger only hintHere's a tip I found on the Apple discussion boards to get Software Update working again.

It seems that Software Update will stop working for no apparant reason, and just deleting the plists and cache stuff doesn't help. But here's a workaround that does:
  1. Delete /Library/Preferences/com.apple.SoftwareUpdate.plist.
  2. Switch to a different network interface -- Ethernet instead of Airport, for instance.
  3. Run Software Update.
It should now work, and you can switch back to the original interface once it is working again. I can't explain why this is the case, but it worked on my roommate's PowerMac, which Software Updated stopped working on (though his PowerBook worked just fine). Both were brand new about four weeks ago, and on the same wireless network.

[robg adds: I did some digging on the Apple discussions, and I think this thread is the one the author mentioned, though there are others with similar advice.]
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10.4: A possible fix for Software Update failures | 6 comments | Create New Account
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10.4: A possible fix for Software Update failures
Authored by: jasenko on Jul 08, '05 11:19:30AM

The problems started for me when I started playing with Safari from CVS. When Safari from CVS is not running, SU is just fine.



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10.4: A possible fix for Software Update failures
Authored by: steviet_02 on Jul 08, '05 07:29:17PM

I'll second that, funny thing is SU crashes and when asked to reopen it does and then runs correctly to completion.

Steve



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10.4: A possible fix for Software Update failures
Authored by: artMonster on Jul 08, '05 11:45:43AM

On an iMac G5 Rev A, I have found that when a connected Firewire LaCie d2 Extreme HD is turned off (with the switch on the front of the drive), Software Update hangs until I turn the drive on. The same with Disk Utility, it gets stuck on "Gathering disk information until I turn on the LaCie... it works ok if I let the drive automaticaly power on and off.



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10.4: A possible fix for Software Update failures
Authored by: SuperCheese on Jul 17, '05 02:43:45PM

Same thing with me. I had a firewire disk attached to my computer, but the disk was turned off. As soon as I unplugged the firewire cable, software update started working again.



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10.4: A possible fix for Software Update failures
Authored by: markju on Jul 09, '05 04:31:37PM
To follow the above steps didn't help my Powerbook - I had to do what was said in the discussions robg mentions:
"Thanks for suggesting turning ethernet on even if not used. Software update now works via airport."
And Software update again updates software...

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10.4: A possible fix for Software Update failures
Authored by: Guntis on Jul 10, '05 07:54:42PM

For me Software update stopped working after MS Office 2004 SP1.1 update... Thanks for the tip, now it works again!!! It just took about two months...

---
I'm not really a Windows user...I just play one at work.



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