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10.4: Sync PalmOne LifeDrive via Bluetooth System 10.4
Tiger only hintI spent the first several hours of owning a new LifeDrive trying to figure out how to make the Bluetooth Hotsync work in Tiger. Apparently there's a small bug in the Hotsync Manager that causes the serial port to appear as a modem. This seems like a trivial fix, but since none of the [outsourced] tech support folks at PalmOne knew the answer, I figure this might help somebody else. I'm not sure if other Palm devices have this problem, but this may also help get the Treo working for anyone having trouble.

The first thing that needs to be done is to change the Bluetooth-PDA-Sync service into a serial-based service:
  1. Go into System Preferences -> Bluetooth -> Sharing
  2. Click on the Bluetooth-PDA-Sync service
  3. Select RS-232 from the 'Type' dropdown
  4. Uncheck 'Require pairing for security' if it happens to be checked
  5. Go into 'Devices' and delete any pairings you may have already attempted to set up. You won't need them for Hotsync.


Next, Hotsync needs to rebuild its list of ports. If you haven't already installed Hotsync, then you can install it now and skip this step.
  1. Disable the HotSync manager and close all Hotsync applications
  2. Use the finder to navigate to ~/Library/Preferneces/ByHost
  3. Drag all preferences beginning with 'com.palm' into the trash and empty (there should be at least three of them)
  4. Restart the HotSync manager
Finally, you'll need to activate the Bluetooth service in HotSync Manager. This is the easy part:
  1. Open HotSync Manager
  2. Click on the 'Connection Settings' tab
  3. You will notice that Bluetooth-PDA-Sync now has a different icon (it is no longer a modem). Check the box next to this connection.
  4. Enable HotSync
Now all that's left to do is set up a Bluetooth Hotsync on your Palm device. This is the same as always:
  1. Click on the Bluetooth button on your menu bar and choose Prefs -> Setup Devices -> PC Setup
  2. Click the button next to the HotSync icon labeled 'Set up your PC to synchronize using Bluetooth' and follow the instructions
Now just initiate a Bluetooth Hotsync from your Palm device, and you should be good.
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10.4: Sync PalmOne LifeDrive via Bluetooth | 17 comments | Create New Account
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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: fresler on Jun 29, '05 11:29:09AM

If you have already synced a Palm via Bluetooth, you may not have any problems. When I got my LifeDrive, I just paired it up and was able to sync via Bluetooth with any problems under 10.4. I had upgraded from a Zire 72.



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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: jasont on Jun 29, '05 06:59:44PM

This is weird. I just set up a lifedrive w/ bluetooth on a machine that had never had a palm installed, tiger, or bluetooth for that fact. I don't think there's a bug in hotsync manager. I always see the second item on the hotsync manager connection list as the bluetooth sync and just check it. I also always sync a new palm by usb first (required isn't it). The only reason I can think that this might have been different is that I downloaded the new 'rev b' or 'beta' palm desktop (noticed you have to run desktop once before you can get isync going). I then dropped the old (save conduits when you update) lifedrive conduit back in. No problems. I read the setup guide about creating a bt port, but it seems to be there w/ a correct install of palm desktop. Granted permissions in the Library folder are something you want to check when you install PD. Is it just me, or do people really have to use this hint to get bt sync working w/ a lifedrive??



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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: weatherh on Jun 30, '05 08:19:39AM

I still get the same error with my Treo 650 I always get "transport monitor could not complete the request"

I've tried everything Palm says to do, and I still have major variability with the BT connection and Hotsync. Even my Dell Axim was easier to connect to a mac than this Treo 650!



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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: krtek on Jul 02, '05 03:20:25AM

Hi!

No problem here with TREO 650 and PB with 10.4 via Bluetooth.
I "upgraded" from my clie TH55 and synced everything back on my treo without any problems. dunno if i can help, but i´d try...:-)



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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: greencat on Jul 01, '05 11:27:39AM

Thanks so much for this. Been trying to get my tungsten to talk to my mac via bluetoo for ages now - and this works!



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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: Herve5 on Jul 03, '05 07:06:00AM

doesn't work here (on a T5 I must say), the Palm tells me that "the port is used by another app" :-(

Herv



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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: mark.james on Jul 04, '05 11:38:10AM

Having same issue with Treo650 ... Strange thing is Bluetoth sync worked first time with Powerbook G4, problem is with iMac G5 ???
Help !



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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: avarame on Jul 04, '05 06:42:39PM

Got that a lot on my Tungsten T with D-Link DBT-120 adapter. It's been discussed on a few forums - Palm tech support, Treocentral, with no definitive fix.

Try deleting the Bluetooth serial port and deleting com.palm preferences as described above. Soft reset the Palm and restart your computer. Then recreate the serial port and set up HotSync Manager (also as above). Give it another go and see what you get.

Usually what fixes it for me is to just keep trying over and over, eventually something will come out differently and it'll work. Wish I could be of more help...



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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: avarame on Jul 04, '05 06:43:48PM

Got that a lot on my Tungsten T with D-Link DBT-120 adapter. It's been discussed on a few forums - Palm tech support, Treocentral, with no definitive fix.

Try deleting the Bluetooth serial port and deleting com.palm preferences as described above. Soft reset the Palm and restart your computer. Then recreate the serial port and set up HotSync Manager (also as above). Give it another go and see what you get.

Usually what fixes it for me is to just keep trying over and over, eventually something will come out differently and it'll work. Wish I could be of more help...



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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: unforeseen:X11 on Aug 21, '05 08:30:30AM

I had the same problem with my T5 after trying the described hint; I skipped the part with disabling HotSync and the Prefs. So, After disabling HotSync, deleting the com.Palm - Prefs in that Preferences/ByHost - folder and enabling the BT-Port again (I didn`t delete it, it automatically got unchecked in HotSync Manager), all goes well here.



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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: liorah on Jul 08, '05 10:48:01AM

Syncing via Bluetooth is also an issue on the Zire 72. I'll try the fix tonight when I get home to my Imac.



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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: BlackPenguin on Sep 27, '05 07:44:38AM
After a lot of troubleshooting with this to no avail, I found something that seems to work. In addition to the aforementioned steps, I restarted the blued daemon at the command line. Use this:

sudo killall -HUP blued
I also disabled HotSync, trashed the ByHost/com.palm.* prefs, enabled the Bluetooth-PDA-Sync-Port in HotSync Manager, and reenabled HotSync. This ended up working for me. Unfortunately, since I have a removable D-Link BT adapter, it seems as though I have to do this every time I restart. Unbelievably annoying. I'd consider this a Bad Thing (tm).

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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: syodaiken on Oct 30, '05 06:51:07AM

I keep getting a message that says something about a Used Port. I am using a T|T palmpiolt.



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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: kgroder on Feb 05, '06 09:27:19PM

Try this: Follow the instructions from jzdziarski's post but before you intiate a HotSync, go to the Bluetooth Send File... menu item (or Bluetooth File Exchange utility) and send a small jpg or something. After the transfer, try your HotSync.

I have had the problems described and spent a LOT of time on the phone with Apple (the specialist ultimately referenced this post) but reverted to the same problems again after a Palm reset. I duplicated the steps that had already worked once but to no avail. Finally, I tried the Send File... step first and, walla! It's all working agian. Maybe the Send File... port "blesses" the connection somehow?



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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: adamprall on Aug 30, '06 07:31:32PM
I just bought a 700p from Verizon and needed to follow this hint's steps in order to make syncing work. I rate it a 5 out of 5. I did need to add in BlackPenguin's sudo -HUP blued terminal command to make it work, however.

---
Thinkingman.com New Media Hawaii

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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: macsoapbox on Feb 07, '07 05:43:51AM

Thank you! I had been scouring the internet to look for a fix, after I deleted the com.palm files by accident, then probably switched it to modem by accident, and no one had a good fix until here. It made my treo 650 work again with bluetooth!



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10.4: Sync PalmOne LifeDrive via Bluetooth
Authored by: hlaestander on Aug 25, '07 04:46:33AM

THANK YOU!!!
I've been without functioning sync for a very long time. I've just gotten the "Transport Monitor. Could not complete your request (-4960)" error message and was preparing to throw out a perfectly functioning T5.
Here I am now, watching my T5 sync for the first time for a year!!!
Horray for Captain Spalding (found it difficult to spell your name ;-))



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