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Update Apple Remote Desktop after hardware repairs System
I had to have the logic boards replaced in two of my Apple iMac G5s. When I placed the Macs back into the computer lab, I noticed they had different IP addresses. No big deal. I changed my DHCP server to bind the proper addresses to their new ethernet addresses, and thought everything would be okay.

When I opened Apple Remote Desktop (ARD), though, I noticed that ARD was telling me the iMacs had the old client software, even though it listed the version as 2.1. So I deleted the two iMacs from my list and re-added them. No luck. It was still saying old version, and not allowing me to run commands or install packages.

The solution is to shut down ARD, open the com.apple.RemoteDesktop.plist file located in /Library/Preferences in Subethaedit (or vi, pico, etc..). Do a search for your computer name. Once you find it, delete the entire <dict></dict> tag section that contains that name, save the file, and then open ARD. You'll notice that the computer name is gone from your list. Open scanner, scan for the address, and add it back to your list. That solves the problem.
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Update Apple Remote Desktop after hardware repairs | 5 comments | Create New Account
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No, just use the Remote Desktop admin app
Authored by: ClassicUser on Feb 03, '05 07:27:44PM

Um, not to be pedantic, but:

Why in the world should users manually edit the .plist file which holds the entries for the controlled clients? The *right* way of doing such an update, is to merely remove them from your Remote Desktop "Master List", then re-add them via a local scan, hostname entry, etc.

Manually hacking .plist files should never be the first approach tried after a change to your environment. Use the GUI application and the functions defined in it which write to that .plist; that's why the developers put the functionality in there, folks.

(Oh, and the file would be "~/Library/Preferences/com.apple.RemoteDesktop.plist", *not* "/Library/Preferences/com.apple.RemoteDesktop.plist", anyway)



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No, just use the Remote Desktop admin app
Authored by: kcrowderus on Feb 04, '05 02:16:45PM

So I deleted the two iMacs from my list and re-added them. No luck. It was still saying old version, and not allowing me to run commands or install packages.
______

I have experienced this as well. Merely removing & re-adding in the gui was not a fix. Thanks for the tip.



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No, just use the Remote Desktop admin app
Authored by: RichB on Feb 17, '05 11:36:08PM

Is it perhaps that using the GUI you have to quit the admin program after deleting computers from the Master list to properly write the preference file? Then after relaunching they could be added. Simply removing from the Master list without quitting and re-adding them may not update the preference file completely. Just guessing.



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Update Apple Remote Desktop after hardware repairs
Authored by: katok on Feb 04, '05 03:50:18AM

Thank you very much for this hint. I had this problem and try to delete user from my main list didn't work. Everythink works well know

merci, merci et merci.

---
So happy to work on Macintosh



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Update Apple Remote Desktop after hardware repairs
Authored by: plite on Feb 06, '05 11:44:08PM

Thanks buddy. FInally a fix for this annoying bug!



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