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Force iSync to reimport Microsoft Exchange contacts Apps
Recently, my iSync got a little whacked out. The iSync on my work G4 Laptop wanted me to remove all my Microsoft Exchange contacts currently installed within Address Book. I let it remove the contacts, thinking that it would repopulate the Address Book. But that didn't happen! iSync would connect correctly to my Exchange server, check both Address Book and Exchange contacts folder, and decide that no changes were necessary -- even though my Address Book was empty!

iSync's sync data must be messed up, I thought. I wanted to trash the sync data and let iSync start anew, but I couldn't find it. Turns out it was stored within the main Library folder, here: /Library -> Application Support -> SyncService -> nnn -> EngineData. The "nnn" is the uid -- an integer number used internally -- of your account. If you don't know the uid of your account, you can find it using NetInfo Manager (in Applications -> Utilities).

I trashed everything within the nnn folder (with iSync off, of course), restarted iSync, and voila! iSync started jiving with Address Book correctly again.

Now, somebody with a little bit more iSync-savvy can explain what within the EngineData folder was messed up; and how trashing the whole nnn folder was overkill. But I'm just happy I got the contacts back in Address Book.
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Force iSync to reimport Microsoft Exchange contacts | 5 comments | Create New Account
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Force iSync to reimport Microsoft Exchange contacts
Authored by: WegDamit on Dec 15, '04 11:47:51AM

Soory to post here, but i need to know.

How do you sync an apple Address Book with Exchange via iSync?
Didnt get it form the first post?



[ Reply to This | # ]
Force iSync to reimport Microsoft Exchange contacts
Authored by: Schwie on Dec 15, '04 03:14:53PM

Go into Address Book and open the Preferences. There's a checkbox "Synchronize with Exchange" that you need to check. It will then appear automatically in iSync.



[ Reply to This | # ]
Force iSync to reimport Microsoft Exchange contacts
Authored by: mlincoln on Dec 16, '04 04:24:34PM

You need the excellent iSync plug-in called e2Sync. See www.e2sync.com for more info and a 10 day demo.

--Mike Lincoln

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Mike



[ Reply to This | # ]
Force iSync to reimport Microsoft Exchange contacts
Authored by: djhayn on Dec 15, '04 04:18:42PM

thank you, thank you, thank you,

this fixed my problem with my phone not wanting to sync the addresses. no matter what I changed in the AB nothing on the phone changed.

It must be a problem that Apple is having because there a bunch more people that I found with the same problem on different boards. The solution I had used before was exporting my whole address book, deleting the address database and re-importing the vcards. this is way easier.



[ Reply to This | # ]
Reset iSync and a note on the new e2Sync plugin
Authored by: mlincoln on Dec 16, '04 04:21:32PM

Thank you, you have saved my sanity! I was having this same problem with Entourage 2004 (IMAP to a non-WebDAV Exchange 2000), a Nokia 3650, and the new e2Sync iSync plugin. It started after I installed the demo of e2Sync: iSync insisted on deleting all of my contacts on every device but (in my case) Entourage. And there it duplicated them endlessly!

I was sad that this otherwise wonderful program, e2Sync, might have somehow caused this seemingly intractable problem. However, following your advice to delete the nnn folder's contents solved the problem and now e2Sync and everything else is playing nicely...I have one copy of each contact everywhere!

Mike Lincoln

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Mike



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