A couple of possible solutions for iChat AV problems

Oct 06, '04 09:04:00AM

Contributed by: Diggory

Over the last two months, I've had two perplexing problems with iChat and Audio/Video conferencing -- and managed to fix them. I thought I'd post the solutons in case anyone else was suffering from these issues but couldn't work out what was happening:

  1. The Black video screen:
    If you have pithHelmet installed, and your video camera won't show anything other than a black screen, then you may have an old version of SIMBL installed. Solution: Install the latest version of PithHelmet.

  2. Can't start AV chats with anyone:
    If you run a VOIP softphone, then it can clash with iChat -- they both use Session Initiation Protocol (SIP) and may use the same ports. Whenever I have X-Lite running, incoming or outgoing AV chats will fail to connect with the error "Failed to start because the other party cancelled" or "Failed to start because the other party did not respond." Solution: Quit the softphone while using iChat for AV chats.
Hope these simple tips help others who may be having problems...

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