Anyhow, I was consistently getting an error that said "RC = 0 in steps 16" and something about not being able to update my voice model based on what I have dictated most recently. Eventually I called customer support and explained the problem. The guy there gave me instructions to fix the problem -- read the rest of the hint to see them.
Here's what I received from tech support:
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Dear XX,
Thank you for contacting Scansoft Technical Support. I just would like inform you that Viavoice is not yet fully tested with the Mac OS X 10.3 system but here are the steps that we could follow to try setting up Viavoice with your mac OS 10.3.
- Uninstall ViaVoice using the Remover tool (uninstaller) located at the disk of Viavoice.
- Remove all the users file on your computer. Here is the location of the users file for Viavoice: Click HardDrive > Users > Username > ViaVoice > users. And delete the folder that has you username on it.
- Reboot your system.
- Install Viavoice again and download the Patch using the link below.
ftp://ftp.scansoft.com/pub/updates/viavoice/VVmac10_2.pk.zip - After downloading the patch install it by double clicking on it.
- Reboot your system.
- Make sure that the USB microphone is directly connected at the USB Port on you computer.
- Click on your Apple Icon > System Preferences > Speech > Speech Recognition Tab > Listening Tab and under the microphone label make sure that your microphone model is selected.
- Click on the On / Off tab and on the Apple Speakable Items is: click on On.
- A small circle will appear at your screen, on your keyboard press the Esc button and hold it while you speak through your headset. A fluctuation should appear, this means that the microphone is working on the Apple Speaking Items.
- On the Apple Speaking Items is: Click the off.
- Click on the Apple Icon > System Preferences > Sound > Input
- Select the correct microphone level in on the list box.
- Adjust the volume meter to the maximum, the right side most.
- If you speak you will see that the meter is fluctuating.
- Close out of the Sound Window and open up Viavoice Setup
- Continue the setup and read the entire story of your choice.
- This tests would let Viavoice analyze how you dictate and adapt to your voice.
I must admit, his instructions worked, and so I thought I would pass these along.

