10.3: An easy fix for Photoshop and Illustrator crashes

Nov 20, '03 10:42:00AM

Contributed by: Anonymous

After upgrading (regular upgrade from Jaguar) to Panther, I found that Illustrator and Photoshop wouldn't load properly. After trying to start the apps, the spinning beach ball would appear and the app would do nothing.

I tried trashing prefs, re-installing both apps, etc. Nothing worked. The solution? Delete the Workflow folder located at /Library -> Application Support -> Adobe/. This fixed the problem!

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