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10.3: Resolve feature in Font Book may cause problems Apps
I woke up this morning to a Safari that wouldn't start -- it would just sit in the dock and require a Force Quit to get out. After several hours and many tries (and one download of Mozilla Firebird 0.7.1, which is nice), I remembered that I had done a "Resolve Duplicates" in Font Book last night before bed. It's a feature that supposedly disables conflicting or duplicate fonts automatically, but it resolved Safari right out of functioning, near as I can tell. One trip to Font Book to re-enable the font in question (Frutiger, if you must know), and Safari started up again just fine.

The font funkiness may have affected other applications as well, but I'm not sure. This was a clean install of 10.3 on a Sawtooth 450.

[robg adds: This is the second report I've had that using the Resolve feature in Font Book has caused some issues...]
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10.3: Resolve feature in Font Book may cause problems | 9 comments | Create New Account
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bug report
Authored by: hayne on Oct 31, '03 01:23:06PM

Just a reminder that you should also report bugs such as this to Apple - otherwise they might not find out about them in time to fix them for the next release.
And the more people who report a bug, the more likely it will get fixed sooner rather than later.

For Safari, bug reporting is especially easy due to the "Report Bugs to Apple" item in the "Safari" menu.



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10.3: Resolve feature in Font Book may cause problems
Authored by: solomaniac on Oct 31, '03 01:38:17PM

I've been experiencing troubling behavior with Panther that may very well be related to this. I'm running a fresh install of Panther on a 15 inch Aluminum PowerBook. I performed some Font Book duplicate resolutions two nights ago, and since then, my system goes into berserker mode where applications refuse to launch (including Mail, iCal, Address Book, Safari, and certain System Preference preference panes, including Accounts). I log out and log in as a different user, fix permissions, and then log back in, and things are usually okay for a little while- then, back to berserker mode. I hadn't thought that this might be related to Font Book until seeing this post.



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10.3: Resolve feature in Font Book may cause problems
Authored by: leslieart on Oct 31, '03 02:06:01PM

I have had similar problems with both Safari and Mail, though I have not used the resolve font feature. I think there may actuallly be one or more corrupted fonts on my machine that may be clashing with FontBook and the Internet apps. I have found that if I leave FontBook open everything works. It's not a great solution, but it's a workaround until someone finds a better solution.

---
leslie



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10.3: Resolve feature in Font Book may cause problems
Authored by: dombett on Oct 31, '03 03:05:44PM

Make that three reports. I had the same but ten times worse. I ended up creating a whole new user account and transferring everything over to it. I wish I'd seen this hint before that. Would have saved me hours of troubleshooting.



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10.3: Resolve feature in Font Book may cause problems
Authored by: arpee on Oct 31, '03 03:06:49PM

I have had exactly the same problems as described above. I am impatient to have Apple resolved that MAJOR problem !
(Be indulgent with poor english : french is my mother language).



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10.3: Resolve feature in Font Book may cause problems
Authored by: solomaniac on Oct 31, '03 04:27:20PM

Thanks for the tip, Leslie (and everyone else who replied). This is a frustrating problem, and the most serious of several quirks I've discovered with Panther. I'm still really enthusiastic about the upgrade, but there's definitely some polish missing from this release.



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10.3: Resolve feature in Font Book may cause problems
Authored by: spazz on Nov 01, '03 08:53:50AM

I also had some problems after using the 'resolve' feature but I hadn't even thought it may be the culprit until reading this thread. I had also been checking out other new features of Panther, including setting up new user accounts, fast user switching and Expos Hot Corners. After restarting my machine (Dual 500-G4) my desktop showed up without the chosen picture. The mouse pointer moved but nothing responded to mouse clicks except the menu bar (no desktop icons or Dock). I solved the problem by logging in as another user (which worked normally) and launching rBrowserLite with Pseudo and deleteing a bunch of recently modified preferences, including anything relating to the finder and the dock.



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10.3: Resolve feature in Font Book may cause problems
Authored by: mhylim on Nov 12, '03 12:55:47AM

I had the same problem. Fortunately it only affected my account, so it hinted at being a user-level problem. The console indicated that ATSServer (or something like it) was having trouble reading from a .fodb file. I did a search on the file and found that it seems to be a cache file located in /Library/Caches/com.apple.ATS. In this directory there are subdirectories of numbers. I think these are userIDs. In my userID, there was a list of files ending in .fodb. I trashed the Local.fodb and Local.fcache. Upon restart things seemed to be fine again. I really think that font book is a dangerously flawed application and should not be used.



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10.3: Resolve feature in Font Book may cause problems
Authored by: danatkiva on Dec 11, '03 10:05:39AM

Same problem, definitely Font Book's "resolve" "feature". I was using 10.3.1 on a dual processor G5. Every time I tried to resolve duplicate fonts in Classic, Font Book died and just about everything else died too (including Shut Down). The ONLY solution was to reinstall Panther WITHOUT preserving user accounts (they were trashed)!!!!! Apple! Please fix this ASAP!!



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