Fix Save for Web permissions error in Adobe Illustrator
Jul 15, '03 10:40:00AM
Contributed by: Colin Lange
One of the most powerful aspects to UNIX and, therefore, Mac OS X are the permissions - but they can also be the most confusing. In our design firm, we have most of our computers set up for "limited user" accounts, not "admin user" accounts - for obvisous reasons. This has never posed a problem until we needed to use Illustrator's "Save for Web" command more than once. Illustrator would allow the first save, but do nothing on the second, third, fourth attempt. We were forced to completely quit Illustrator, re-start, and repeat this for every save - a royal pain.
After 45 minutes on the phone with Adobe's tech support (which was, I might add, very good), the issue was correctly diagnosed and fixed. It is an issue with the permissions. Until Adobe gets this into their Knowledge Base, here is the fix:
- Login in as the Admin user
- Open the Terminal application -- the root user needs to be enabled, see Apple's documentation if you don't know how to do this.
- Type su - root
- Enter root password (Note: this is probably not the same as the Admin password)
- Navigate to the Applications folder by typing cd /Applications
- Find your Adobe Illustrator folder and replace the exact name of your folder between the quotes, but make sure to include the quotes, as there are most likely spaces in the folder name, by typing: chmod -R 777 "Adobe Illustrator 10.0.3"
- Check to see that the permissions are now correct (should be "drwxrwxrwx") by typing ls -l | grep "Adobe Illustrator 10.0.3"
- Exit root by typing exit.
- Quit Terminal and logout as admin, then login as limited user.
- Open Illustrator and Save for Web now works perfectly.
Happy saving!
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