A possible fix for Apple Remote Desktop WAN/VPN issues

Mar 31, '03 09:32:00AM

Contributed by: tdarley

If you are running into problems using Apple Remote Desktop (for example, you can't see anything but a black screen when you try to control a remote host), and have checked for UDP connectivity over the oft-cited port 3283, try this as well...

Check to see if the intervening routers and firewalls are allowing fragmented packets. Disallowing fragments is a serious show-stopper for ARD.

Hope this helps someone who may be frustrated by the problem...

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