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A tale of a G4 Cube and an AirPort card System
Recently I purchased a used G4 Cube. Everything worked great but it lacked an airport card. No problem, $79 (for an 'old' 802.11b card) and about 2 minutes of effort and that problem would be solved. I installed the latest and greatest version of Jaguar (10.2.4) and went to work.

I installed the airport card (Apple logo facing out, different than 'normal' Apple computers as I found out later). Pressed the power button... Nothing. No beep. No disk drive noise. No screen flashes. Nothing at all. And, both the cube and the monitor (an Apple Studio Display LCD) had power so it was not something stupid. If the card was removed it booted perfectly, but re-install it and it would fail to boot every time. Seemed like either a bad Airport card or a bad slot.

I called the AppleCare line and a technician spent about 20 minutes validating what I found (even tried booting with the hardware test CD but no luck), he spoke with an engineer, then confirmed my assumption regarding the nature of the problem. We have a local Apple store where I purchased the Airport card. They tried everything and reproduced what I saw. They took a new Airport card - same results. Took their test card and NOW it worked. Took a third new card and the Cube would not boot again. They ended-up giving me their test card.

The technician did not know if this was just a bad batch of Airport cards or a firmware change. They did seem surprised that so many cards would be bad in a row. To me this seems more like something specific to the Cube. Anyway, I did not find anything along the way to help and thought that I would pass this along in case someone else has a similar problem. Both the Cube and the Airport card now work fine together.

BTW, both the AppleCare phone support people and the local Apple Store technicians were very helpful. Pretty impressive considering they were providing support for used hardware and a $79 piece of equipment that I added myself!
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A tale of a G4 Cube and an AirPort card
Authored by: xsdenied on Feb 25, '03 10:44:58AM

The problem could be that you can only use the Airport version 1 (the one that doesn't support 128Bit encryption).
You can check this on the back of the card.



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A tale of a G4 Cube, a bad ethernet port, and an AirPort card
Authored by: rsnyder on Feb 25, '03 11:14:23AM

Interesting.

I have a cube and once I put OS X on it, the ethernet port stopped working for TPC/IP. (I have loads of memory on it and did a completely clean install.).

I happened to have an older Apple wireless card that was not being used, so I dropped it in. The card works just fine and I am running 10.2.4 and the most recent Airport software. The ethernet issue is really weird, though. Anyone have any suggestions?



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A tale of a G4 Cube, a bad ethernet port, and an AirPort card
Authored by: Beweis on Feb 25, '03 11:38:32AM

Maybe it's the order in your network configuration.
Go to the prefpane "Network". Use the second pulldown menu to open
"Network configurations". Drag the entry "Ethernet (buildin)" to the top.
Activate.
HTH



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A tale of a G4 Cube, a bad ethernet port, and an AirPort card
Authored by: rsnyder on Feb 25, '03 12:12:30PM

Thanks for the suggestion. Acutally, the ethernet port would not work before I installed the airport card. I even set up a location with just the ethernet interface (no modem selected) still no luch. The firmware is up to date, too.



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A tale of a G4 Cube, a bad ethernet port, and an AirPort card
Authored by: prk on Feb 25, '03 12:14:10PM

When I first got my Cube I had lots of problems with the Ethernet. Sometimes I would only receive and not send data. If I tried to copy a file from my Cube to a network drive it would just lock up. I think after I went to 10.2 it started working right. I have never had problems with my Airport card though. I do run a WISP, so I have lots of power just above my home.



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A tale of a G4 Cube, a bad ethernet port, and an AirPort card
Authored by: g_nixon on Feb 25, '03 05:39:34PM

Is your ethernet port connected to a hub or switch. My iBook 600 won't work on my home network which is 10Mb hub based, but works fine on my work one (100Mb switched). I've not bothered with a solution since I've got WiFi at home anyway, and cables are too messy.



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A tale of a G4 Cube and an AirPort card
Authored by: Radardan on Feb 25, '03 12:04:53PM

Do much research on the Cube and Ethernet (try the Cube List), and you'll find a lot of people with problems. Mine (intermittent Ethernet connectivity, with wired or Airport; wireless would eventually degrade to link quality going up and down continually) could not be fixed with new Airport cards or the out of warranty $475 AppleCare repair which replaced the motherboard. The same sympton appeared just after the 90-day warranty. I gave up.



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A tale of a G4 Cube and an AirPort card
Authored by: macsamurai on Feb 25, '03 02:21:27PM
I run a very popular Cube site, CubeOwner.com, and I own several Cubes myself, and I also support Macs of all kinds for aliving. I can honestly say that I have never seen an Airport card prevent a Cube from booting. Weird. That being said, please drop by the cubeowner.com FAQ and Forums if you need any additional help with your Cube. It's a friendly community and there's lots of info there you will probably find useful :)

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A tale of a G4 Cube and an AirPort card
Authored by: gmackenz on Feb 25, '03 08:54:07PM

I have two cubes and both don't even recognize that I have an aircard installed. I got one with the cube purchases and bought two myself. I gave up and ran wire to the cubes. I was very frustrated and decided it wasn't worth the hassle of trying to buy anymore :(



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A tale of a G4 Cube and an AirPort card
Authored by: Dr G on Feb 28, '03 05:43:22AM

I have a Cube and and an iBook. The iBook has an Airport card - the install OK and using it was a dream. Great! Now for the Cube - same symptoms as you have reported. So I swapped cards, the card that had been in the Cube also gave the same symtoms in the iBook. Hmm must be a bad card. Worse was to come, with the 'good' card from the iBook same blackout, but it's fine back in the iBook. A well known mail order company have taken the card back to check or replace BUT it still leaves me wondering about the Cube.



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A tale of a G4 Cube and an AirPort card
Authored by: Peter_T on May 06, '03 03:59:58PM

I have i similar problem. I have installed the card (newest Sys and firmware), but the Airport assistant tells me that no card is installed. I have switched with the one I have in my iBook, but same result (both works in the iBook). The hardware test cd says that a card is present, and it passes the tests?!
I haven't had the time to do something about it yet :-(

Peter



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A tale of a G4 Cube and an AirPort card
Authored by: Chris Haynes on May 06, '03 07:44:38PM

I have a Cube too and I put a new AirPort card into it. The Cube boots up, but nothing recognises it. Unfortunately, I don't have a Hardware Test CD as I got the Cube second-hand and the guy didn't have the CD :(

If anyone finds out how to get the AirPort card working in a Cube, I'd be extremely grateful...

---
darkpaw



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