Printing with OSX and Phaser 840

Dec 30, '01 06:54:28PM

Contributed by: als2663

Long story - Printing with Tektronix (Xerox) 840 color printer. Areas of the page that should be white (clear) were coming out pale yellow. Besides being annoying, it was using a tremendous amount of ink.

After multiple calls to Apple (results were "Duh?") I managed to get to a very intelligent and helpful Xerox technician. He used Macs, and to make a long story short - remembered this problem from NeXt days - seems that Apple just used the old NeXt print code. This code messed with the printer "white point".

At any rate - Xerox created and sent me a new rom for the printer overnight that fixed the problem. If any of you have this problem, just let Xerox know and they'll take prompt care of it.

Al

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Mac OS X Hints
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