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Fix for Software Update 'Unable to Connect' error System
According to a tip from Macworld, if you get an error about not being able to connect to the Internet when trying to run Software Update (or Sherlock or Mac Help), you should first open a browser and point it to www.apple.com. Once you've done this, you should be able to run your update (or Sherlock or Mac Help).

Apparently it's related to an error in certain DNS servers (must include mine, as I've seen this error on occasion).

This hint courtesy of Mac911
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Fix for Software Update 'Unable to Connect' error | 1 comments | Create New Account
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Also try
Authored by: Vanish on May 04, '01 01:35:17AM

It also works to ping www.apple.com using a ping utility or the terminal.



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